1

Closed

Error: Unable to read counter information and data from input binary log files

description

When I run the PAL against a perfmon data, I get the following error message.
How do I resolve this error?
 
Error:
Unable to read counter information and data from input binary log files.
MergeConvertFilterPerfmonLogs : [MergeConvertFilterPerfmonLogs] ERROR: Unable to find the converted log file:"C:\Users\OpenSpaceCadet\AppData\Local\Temp{53d4
176a-f641-4ba5-998e-f990f1f2b6e6}_FilteredPerfmonLog.csv"
At C:\Program Files\PAL\PAL\PAL.ps1:5310 char:42
  • MergeConvertFilterPerfmonLogs <<<< -sPerfmonLogPaths $Log
    • CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException
    • FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,MergeConvertFilterPerfmonLogs
       
      MergeConvertFilterPerfmonLogs : Relog.exe failed to process the log. Review the results above this line. If relog.exe continues to fail, then try running Relo
      g.exe manually and/or contact Microsoft Customer Support Servers for support on Relog.exe only. PAL is not supported by Microsoft.
      At C:\Program Files\PAL\PAL\PAL.ps1:5310 char:42
  • MergeConvertFilterPerfmonLogs <<<< -sPerfmonLogPaths $Log
    • CategoryInfo : NotSpecified: (:) [Write-Error], WriteErrorException
    • FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,MergeConvertFilterPerfmonLogs
Closed Oct 3, 2013 at 6:13 PM by ClintH

comments

ClintH wrote May 29, 2012 at 5:18 AM

This error commonly occurs if you are using PAL on a Windows XP or Windows Server 2003 computer. Windows Vista and Windows Server 2008 introduced a new BLG log file format that is incompatible with Windows XP and Windows Server 2003 and earlier. If this is the case, then please use PAL on a Windows 7 or Windows Server 2008 R2 or later operating system. I only test PAL on a Windows 7 computer.

If you are running this on a Windows 7 computer and still get the error, then the counter log is likely corrupted. If you continue having this problem when you record counter logs, then consider opening a support case with Microsoft Support in regards to the counter log corruption. PAL is not supported by Microsoft but PAL uses the Relog.exe command line (part of the operating system) to convert the counter logs.